For example, Allstate received the largest fine in Maryland history for raising premiums and changing policy terms without notifying its customers. According to the National Association of Insurance Commissioners, more complaints are filed against Allstate than are filed against almost all of its major competitors. The American Association of Justice is not the only group to discover Allstate's bad conduct. Allstate agents are trained to lie to customers and receive extra compensation when they reduce claims payment through these dishonest techniques. Allstate hired the New York consulting firm McKinsey & Company to design this shady program.Īllstate adjusters are expected to lie to their customers. This bad conduct is not by accident instead, it is an intentional program by Allstate to increase its profits without considering the merits of a claim. Allstate consistently and unreasonably delays paying claims to force its policyholders to give up, totally denies valid claims or offers a lower amount than what should actually be paid, and unfairly defends claims that should have simply been paid or settled.Īllstate’s program to cheat policyholders and boost its profits. Allstate’s Shady Claims Handling PracticesĪllstate is famous for shady practices that fail to protect its policyholders or cheat the policyholders themselves.ĭelay, deny and defend claims. In its ranking of the 10 worst insurance companies in America, the American Association for Justice determined that Allstate was the worst insurance company in America.
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